Verified from official website

Connecteam

Connecteam presents itself as an all-in-one employee app for deskless teams, including employee scheduling.

Category Employee management and scheduling
Status Verified from official website
Industries Deskless teams, Field teams, Services, Multi-location
Source Official scheduling page
Pricing Small Business is free for up to 10 users; Operations Basic starts at US$29/month annually for the first 30 users.

Evaluation snapshot

Connecteam quick read

Evidence coverage 76/100 Documentation index, not a quality rating. Breakdown: public features 33/45, documented public pricing 15/15, tracked review pages 15/15, source depth 13/25. Owner-internal evidence is excluded.
Global average 92/100 6 weighted external sources
Publicly documented features 13 Official Connecteam scheduling page
Observed pricing Small Business is free for up to 10 users; Operations Basic starts at US$29/month annually for the first 30 users. Flat monthly hub pricing plus added users

Pricing and plans

Connecteam budget view

Small Business is free for up to 10 users; Operations Basic starts at US$29/month annually for the first 30 users.

Model Flat monthly hub pricing plus added users
Trial / free 14-day free trial and no credit card needed.
Watch-outs Pricing varies by hub. The snapshot uses the Operations Hub because it includes time clock, job scheduling, forms and tasks.
Small Business US$0

Free for up to 10 users.

Operations Basic US$29/mo annually

First 30 users; monthly option shown at US$35/month.

Operations Advanced US$49/mo annually

First 30 users; monthly option shown at US$59/month.

Operations Expert US$99/mo annually

First 30 users; monthly option shown at US$119/month.

Source: Official Connecteam pricing page Checked on: 2026-07-06 Open pricing page

Review sources

Check reviews at the source.

Rosterware does not republish reviews from G2, Capterra or other platforms. These links help buyers verify directly.

Rating source breakdown

Rosterware evidence coverage measures public documentation. The global average stays separate and only uses review-volume-weighted external ratings.

Verified data

Evidence coverage

76 Documentation index, not a quality rating. Breakdown: public features 33/45, documented public pricing 15/15, tracked review pages 15/15, source depth 13/25. Owner-internal evidence is excluded.
6 weighted external sources

Global average

92 6 verified external sources · total weight 7.5x
External source

Capterra

4.6/5 · 4,859 · 2026-07-06 Verified · Volume weight 1.5x · Method: manual snapshot from Capterra product page Open source
External source

G2

4.6/5 · 3,501 · 2026-07-07 Verified · Volume weight 1.5x · Method: manual snapshot from G2 product page Open source
External source

GetApp

4.6/5 · 5,295 · 2026-07-07 Verified · Volume weight 1.5x · Method: manual snapshot from GetApp product page Open source
External source

Software Advice

4.6/5 · 5,032 · 2026-07-09 Verified · Volume weight 1.5x · Method: manual snapshot from Software Advice Connecteam reviews page Open source
External source

Trustpilot

4.5/5 · 165 · 2026-07-09 Verified · Volume weight 1x · Method: manual snapshot from Trustpilot Connecteam company profile Open source
External source

TrustRadius

9.1/10 · 17 · 2026-07-07 Verified · Volume weight 0.5x · Method: manual snapshot from TrustRadius product page Open source

Weighted external average; documentation coverage excluded

Operational fit

Needs to evaluate

Deskless organizations that want scheduling inside a wider employee management app.

Official pages describe employee scheduling and broader communication, operations and training tools for non-desk employees.

SchedulingDeskless teamsCommunicationOperations

Scenario fit

Where public evidence matches the need.

Unknown items are never treated as absent. A rank appears only from 50% documented criteria; owner-internal observations remain visible but excluded.

Scenario Documented match Coverage Eligibility Evidence and unknowns
Restaurant and hospitality scheduling 89/100 75% #2 Scheduling, Availability, Team communication, Time clock, Shift swapping, Reports, Mobile app, Payroll Unknown: 3
Hourly small business operations 86/100 64% #4 Scheduling, Availability, Time clock, Team communication, Reports, Payroll, PTO / time off, Mobile app Unknown: 5
Time clock, payroll, and audit trail 73/100 62% #6 Scheduling, Time clock, Time tracking, Reports, Mobile app, Payroll, PTO / time off, Integrations Unknown: 5
Deskless and field teams 69/100 54% #7 Scheduling, Mobile app, Team communication, Time clock, Availability, Reports, Task management Unknown: 6
Open shift and replacement workflows 58/100 47% Not ranked Scheduling, Availability, Team communication, Mobile app, Time clock, Reports, PTO / time off Unknown: 8
Complex coverage and compliance 35/100 38% Not ranked Scheduling, Availability, Reports, Integrations, AI / automation, Compliance Unknown: 10

Feature coverage

Connecteam by key function

Each row distinguishes publicly confirmed presence, confirmed absence, unknown status, and owner-internal observation. Unknown never means absent.

Feature Status Observed signal
Scheduling Confirmed present Confirmed in a tracked public official source.
Availability Confirmed present Confirmed in a tracked public official source.
Shift swapping Confirmed present Confirmed in a tracked public official source.
Time clock Confirmed present Confirmed in a tracked public official source.
Payroll Confirmed present Confirmed in a tracked public official source.
Team communication Confirmed present Confirmed in a tracked public official source.
Compliance Confirmed present Confirmed in a tracked public official source.
Reports Confirmed present Confirmed in a tracked public official source.
Integrations Confirmed present Confirmed in a tracked public official source.
Mobile app Confirmed present Confirmed in a tracked public official source.
PTO / time off Confirmed present Confirmed in a tracked public official source.
Attendance audit trail Unknown No conclusion: validate in a specific source or demo.
QuickBooks integration Unknown No conclusion: validate in a specific source or demo.
Route and travel planning Unknown No conclusion: validate in a specific source or demo.
Client billing Unknown No conclusion: validate in a specific source or demo.

Documented features

Connecteam at a glance

Official scheduling page lists AI auto scheduling, availability, qualifications, time off, regulatory limits, labor costs, in-app chat, mobile forms/checklists, time clock, payroll exports, reports, tasks, integrations and mobile schedule access.

Confirmed by public sources
SchedulingTime clockTime trackingPayrollTeam communicationComplianceShift swappingAvailabilityPTO / time offReportsIntegrationsMobile appTask management
Tracked evidence: Official Connecteam scheduling page Official Connecteam time clock page Official Connecteam payroll export help page Checked on: 2026-07-09 Observed segments: Construction, Cleaning, Healthcare, Food and beverage, Retail, Field services, Security

External presence

Verified presences, not counted as reviews.

These sources show where the product is listed or distributed. They do not create a Rosterware rating and do not replace verified external reviews.

App store listing, no public user rating used

Google Play

Unrated The Google Play listing identifies Connecteam as a team management app with scheduling, shift collaboration, GPS job progress and time clock context. Rosterware tracks the app listing without importing ratings. Checked on: 2026-07-09 Open source
App Store listing, no public user rating used

Apple App Store

Unrated The App Store listing identifies "Connecteam Team Management App" with seller Connecteam, Inc.. Rosterware tracks the listing as iOS distribution evidence only and does not use app-store ratings as product reviews. Checked on: 2026-07-09 Open source

Buying questions

Validate before a demo.

Validate these points in reviews, demos, and official pages:
  • Does the team need a broader employee app?
  • Are field or dispatch-like shifts part of the workflow?
  • How important are training and internal communication?

FAQ

Questions to validate before deciding.

What is Connecteam used for?

Deskless organizations that want scheduling inside a wider employee management app.

Which sources does Rosterware use for Connecteam?

Rosterware uses the official source declared for this profile (Official scheduling page: https://connecteam.com/employee-scheduling-app/) and sends readers to external review portals instead of republishing their reviews.

What should buyers validate before choosing Connecteam?

Does the team need a broader employee app? Are field or dispatch-like shifts part of the workflow? How important are training and internal communication?

Does Rosterware publish user reviews for Connecteam?

No. Rosterware does not copy user reviews. External ratings and reviews should be verified directly at their source.

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