Verified from official website
When I Work
When I Work presents itself as scheduling, time tracking and team communication software for shift-based teams.
Category
Employee scheduling and time tracking
Status
Verified from official website
Industries
Shift-based teams, Retail, Food service, Local services
Source
Official website
Pricing
Essentials starts at US$2.50/user/month, Pro at US$5/user/month, and Premium at US$8/user/month.
Evaluation snapshot
When I Work quick read
Pricing and plans
When I Work budget view
Essentials starts at US$2.50/user/month, Pro at US$5/user/month, and Premium at US$8/user/month.
Model
Per user per month
Trial / free
Free trial call-to-action shown on all public plan cards.
Watch-outs
The page includes a Time Tracking & Attendance toggle; validate whether it is needed before comparing totals.
Scheduling, messaging, OpenShifts, templates and forecasting tools.
Advanced scheduling, rules, permissions and custom reporting.
API access, webhooks and SAML/SSO.
Review sources
Check reviews at the source.
Rosterware does not republish reviews from G2, Capterra or other platforms. These links help buyers verify directly.
Operational fit
Needs to evaluate
Teams that want scheduling, time tracking and communication in one approachable workflow.
Official site describes shift scheduling, time tracking, messaging and real-time visibility across job sites.
Scenario fit
Where public evidence matches the need.
Unknown items are never treated as absent. A rank appears only from 50% documented criteria; owner-internal observations remain visible but excluded.
| Scenario | Documented match | Coverage | Eligibility | Evidence and unknowns |
|---|---|---|---|---|
| Restaurant and hospitality scheduling | 86/100 | 67% | #7 | Scheduling, Availability, Team communication, Time clock, Shift swapping, Reports, Mobile app, Integrations Unknown: 4 |
| Hourly small business operations | 83/100 | 57% | #7 | Scheduling, Availability, Time clock, Team communication, Reports, PTO / time off, Mobile app, Integrations Unknown: 6 |
| Deskless and field teams | 81/100 | 54% | #6 | Scheduling, Mobile app, Team communication, GPS / geofencing, Time clock, Availability, Reports Unknown: 6 |
| Time clock, payroll, and audit trail | 73/100 | 62% | #11 | Scheduling, Time clock, Time tracking, Reports, Mobile app, PTO / time off, Integrations, GPS / geofencing Unknown: 5 |
| Open shift and replacement workflows | 61/100 | 53% | #6 | Scheduling, Availability, Team communication, Mobile app, Time clock, GPS / geofencing, Reports, PTO / time off Unknown: 7 |
| Complex coverage and compliance | 40/100 | 50% | #4 | Scheduling, Availability, Forecasting, Reports, Integrations, AI / automation, GPS / geofencing, Compliance Unknown: 8 |
Feature coverage
When I Work by key function
Each row distinguishes publicly confirmed presence, confirmed absence, unknown status, and owner-internal observation. Unknown never means absent.
| Feature | Status | Observed signal |
|---|---|---|
| Scheduling | Confirmed present | Confirmed in a tracked public official source. |
| Availability | Confirmed present | Confirmed in a tracked public official source. |
| Shift swapping | Confirmed present | Confirmed in a tracked public official source. |
| Time clock | Confirmed present | Confirmed in a tracked public official source. |
| Payroll | Unknown | No conclusion: validate in a specific source or demo. |
| Team communication | Confirmed present | Confirmed in a tracked public official source. |
| Compliance | Confirmed present | Confirmed in a tracked public official source. |
| Reports | Confirmed present | Confirmed in a tracked public official source. |
| Integrations | Confirmed present | Confirmed in a tracked public official source. |
| Mobile app | Confirmed present | Confirmed in a tracked public official source. |
| PTO / time off | Confirmed present | Confirmed in a tracked public official source. |
| Attendance audit trail | Unknown | No conclusion: validate in a specific source or demo. |
| QuickBooks integration | Unknown | No conclusion: validate in a specific source or demo. |
| Route and travel planning | Unknown | No conclusion: validate in a specific source or demo. |
| Client billing | Unknown | No conclusion: validate in a specific source or demo. |
Documented features
When I Work at a glance
Official site describes employee scheduling, time clock, team messaging, integrations, compliance, automated scheduling, overtime tracking, labor forecasting, multi-location management, GPS clock-ins and geofencing.
SchedulingTime clockTime trackingTeam communicationForecastingComplianceShift swappingAvailabilityPTO / time offReportsIntegrationsMobile appGPS / geofencing
External presence
Verified presences, not counted as reviews.
These sources show where the product is listed or distributed. They do not create a Rosterware rating and do not replace verified external reviews.
Buying questions
Validate before a demo.
Validate these points in reviews, demos, and official pages:
- Does the team need integrated time tracking?
- How important is employee messaging?
- Will managers need multi-location visibility?
FAQ
Questions to validate before deciding.
What is When I Work used for?
Teams that want scheduling, time tracking and communication in one approachable workflow.
Which sources does Rosterware use for When I Work?
Rosterware uses the official source declared for this profile (Official website: https://wheniwork.com/) and sends readers to external review portals instead of republishing their reviews.
What should buyers validate before choosing When I Work?
Does the team need integrated time tracking? How important is employee messaging? Will managers need multi-location visibility?
Does Rosterware publish user reviews for When I Work?
No. Rosterware does not copy user reviews. External ratings and reviews should be verified directly at their source.
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